Sail yourself to success by acquiring these crucial HRM skills and knowledge

Effective HRM for Line Managers

“Learn the essential HRM skills to smoothen your role while managing your department effectively”
by Cyril Pagadala

Date & Venue
18th - 19th Jan 2010,The Legend Hotel,Kuala Lumpur
19th - 20th May 2010,The Legend Hotel,Kuala Lumpur

Dear Friend,

Every manager carries out HR functions.

You would need to organize jobs in your department appropriately, come out with proper job description, identify necessary competencies, conduct successful interview, manage your staff workload effectively, plan out staff development program, understand the HR law & procedures to avoid costly mistake, and resolve conflict when it arises. All these are the HR functions that you have been carrying since day one.

However the challenge is in differentiating the functions of specialized HR Managers and your functions. The other challenge is to manage your employees by following the policies of the Centralized HR Department so that there is no management conflict between your department and the rest of the organization. And of course, there are others challenges that you might be facing which require some of the HR skills set to dissolve it.

If you are looking to brush up your HRM skills in managing your department, this workshop might be able to help you.

What is this workshop about?

This workshop is designed to look at the day-to-day issues of managing department employees and the associated challenges that you will / are facing. You will be equip with some core HR competencies that will assist you in dealing with your employees effectively, achieving your mission, and providing good and timely advise to your employees on the option available to accomplish particular task.

The 14 Important Lessons you will learn during this 2-Day workshop

Lesson 1: Role of HR Manager VS Line Manager

  • What policies can HR Department set?
  • How to influence HR policies?
  • Role of Line Managers in HRM

Lesson 2: Interviewing Skills

  • Setting questions
  • Evaluating questions
  • Conducting the interview
  • Role of HRM and Line Managers

Lesson 3: Organizing and Writing Job Descriptions

  • Content of JD
  • Role of HR and Line Managers
  • Methods of getting information

Lesson 4: Identifying The Right Person for the Job

  • Who determines the person requirements?
  • What factors to take into account?

Lesson 5: Determining Manpower Numbers Methods

  • Zero based
  • Simulation
  • Downward

Lesson 6: Managing Employee Performance

  • Setting Performance Standards
  • Evaluating Performance
  • Managing Performance

Lesson 7: Counseling

  • Who should counsel
  • Difference between advice and counseling
  • Required skills for counselors

Lesson 8: Writing 'Show Cause' and 'Warning Letters'

  • Who issues 'show cause' and warning letters'
  • Content of 'show cause' and 'warning letters'
  • Framing the right words

Lesson 9: Taking Disciplinary Action

  • Types of legal disciplinary action
  • Role of verbal caution and warnings
  • Number of warning letters
  • Legal issues

Lesson 10: Absenteeism and Tardiness

  • Underlying causes of absenteeism and tardiness
  • How counseling helps
  • Soft and hard approaches

Lesson 11: Managing Probationers

  • Setting standards
  • Managing performance
  • Confirming employees
  • Differences and similarities between probation and confirmed service
  • Problems and challenges in managing probationers

Lesson 12: Legal Benefits Administration

  • Annual Leave
  • Medical Leave
  • Maternity Leave
  • Working hours
  • OT issues

Lesson 13: Developing Employee Potential

  • Identifying Development Needs
  • Organizing and Conducting Training for Department Employees
  • Initiating and Managing Transfers and Promotions

Lesson 14: Creating a Multitasking Environment

  • Job rotation
  • Job enrichment
  • Identifying suitable candidates
  • Overcoming resistance to multitasking

Why should you attend this workshop?

You will learn the 14 essentials skills that will enable you to become a successful manager.

You will learn how to:

  1. Differentiate between the HRM functions of Specialized / Centralized HR Managers and the HRM functions of Line Managers
  2. Organize jobs in the department appropriately
  3. Write proper and quantifiable job descriptions
  4. Identify necessary competencies for jobs
  5. Conduct a successful interview
  6. Calculate the correct number of employees for the department
  7. Identify training and development needs for the department
  8. Plan out developmental programs and carry out training
  9. Conduct a professional counseling session
  10. Know the limits of disciplinary action at department level
  11. Deliver verbal cautions and verbal warning in a proper way
  12. Write legally approved warning letters
  13. Administer the routine benefits for employees
  14. Develop a multitasking environment

Course Leader

Cyril Pagadala has vast real work experience, in local and multinational companies, of more than 18 years in the field of Human Resources Management, Administration and Operations in various industries: banking, manufacturing, hospitality, tourism, and publications. He last held the position of Director of Administration and Human Resources. He is now a lecturer and corporate trainer.

He has a BA (English) and MA (Human Resource Management). In his work experience he has gone through the whole gamut of HRM including: setting up the HR Department A-Z with appropriate systems, designing policies and procedures, handling misconduct, taking disciplinary action, conducting the domestic inquiry, handling grievances, carrying out negotiations with trade unions and collective agreements, administration of the Employment Act 1955 and Regulations, Company Policies, etc; at all levels

Cyril Pagadala is a PSMB Certified Trainer for Corporate Programmes (PSMB/ TTT 0217) and a PSMB Approved Trainer in English and Business Communication for the PSMB Graduate Training Scheme; He trains and facilitates programmes in Human Resource Management, Employment Laws, Managerial Skills, Customer Relations, Soft Skills, English and Business Communication.

What others have to say after they have attended Cyril workshop

“This course will help me a lot in my job”

Ahmad Fikri b. Ahmad, Perwaja Steel Sdn Bhd

“This workshop is good for new staff who appointed at staffing department”

Yong Voon Phin, Sony EMCS (Malaysia) Sdn Bhd

“This program really help me in understanding my job clearly and able to apply this knowledge in my job”

Abdul Aziz bin Omar, Ethylene Malaysia Sdn Bhd

“Keep up the good job”

Siti Faezah binti Isa, Suruhanjaya Tenaga

“Good course and exposure on DI”

Noraita Amnor, Suruhanjaya Tenaga

Who Should Attend

Equally beneficial for all managers / newly appointed managers in the organization keen in developing their HRM skills.

Workshop Size

Registration is strictly to the first 25 people. This cannot be altered. If the past is any indication of the future, spaces fill up very quickly. If you are interested in attending, call us now or download the registration form here and fax it back to us at ++6 03 40235716.

HRDF Claimable

This workshop is claimable under the HRDF SBL Scheme. Checks with your department to make sure you are eligible.

Tax Deductibility

In all likelihood this seminar is tax deductible. Check with your accountant to be sure.

Workshop Investment $$

RM 1190.00 per delegates. This includes all workshop materials. Lunch will be provided.

Early Bird Offer!!

If you register yourself EARLY, you will enjoy a discount of 5%. For more information, please refer to the registration form here.

Group Discount!!!

If you register in group of 3 persons or more, you will enjoy additional 5% discount, and if your group are 5 persons or more, you will get a much greater discount of 7%, and 10% discount shall be entitled for group of 8 persons or more. So get your friend or colleagues to register with you!

100% Satisfaction Guaranteed

We understand that some of you don't know us. That is why we make this workshop a 100% satisfaction guaranteed. If for any reason whatsoever you don't feel like you have received more than your money worth by lunch break, simply hand in your materials for a complete 100% refund. No weasel clauses, no hassles, no questions asked. We won't lie, as rarely we have to make refund to our participants; however it is our integrity which makes our business successful.

If you like what you have gone through so far, you may register yourself by downloading the full brochure here, and fax the registration form back to us at ++6 03 40235716. And if you happen to have some friends or colleagues who are looking for ways to improve their HRM skills, please forward this link to them.

Yours Sincerely,
HRMRoundtable.com
Tel: ++6 03 40216000
Fax: ++6 03 40235716
Email: hrmr@hrmroundtable.com

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