Emotional Intelligence at Work
20th - 21st Jan 2010,The Legend Hotel,Kuala Lumpur
Dear Friend,
Emotional Intelligence (EI) has become one of the hottest buzzwords in the corporate world ever since the publication of Daniel Goleman's first book on EI in 1995. A growing body of research suggests that EI, as measured by Emotional Quotient (EQ), is a better predictor of "success" than the more traditional measures such as IQ. Research also suggest that a person's ability to perceive, identify, and manage their emotions provides the basis for success at workplace. Unlike IQ and many aspects of personality, the EI can be significantly improved at any stage of life. Therefore, improving EI will enable you to positively influence your overall performance and well-being, at workplace and also in life.
What is this workshop about?
This workshop is designed to show you the invaluable insights and strategies that will enable you to improve relationship and the way you demonstrate your leadership skills at workplace. This program will also equip you with the necessary skills that help you build and maintain relationships at workplace.
The 6 Important Lessons you will learn during this 2 day workshop
Lesson 1: Understanding emotional Intelligence (EI) - effectively understanding oneself and others, relating well to people for successful human relationship.
- Emotions and human behavior at workplace
- Recognizing positive and negative emotions at workplace
- Differentiating EI and spiritual intelligence (SI)
- The dimensions of EI and how to measure EQ
- Your EI assessment and feedback
Lesson 2: Self awareness - knowing others is wisdom, knowing your own self is enlightenment.
- The ability to read your emotions and recognize their impact
- Awareness of your strengths and weaknesses
- Assessment of your personality dimensions - self esteem and locus of control
Lesson 3: Self management - manage your own self before managing others.
- Emotional self control and regulation
- Managing your stress and time effectively
- Self motivation and setting performance goals
- Assessment of your self management skills
Lesson 4: Social awareness - ability to understand the emotional makeup of other people.
- Organizational awareness
- Empathy - understanding of another's situation, feelings, and motives
- Developing skills in responding according to different emotional reactions
Lesson 5: Relationship management - ability in managing relationships and building networks and to find common ground and build rapport.
- Leadership skills - ability to influence, motivate, inspire and transform people
- Building effective teams, relationship and networks
- Conflict handling - identifying different approaches in effective management of conflict at workplace
- Assessment of your leadership and conflict management skills
Lesson 6: Your action plan EI self-development - knowing where you are now and where you are heading to.
- Setting your own goals and developing strategies
- Implementing EI at workplace
- Some tips on changing your attitudes and modifying your behaviors
- Framework on EI self-development
- Analysis and assessment of performance
Why you should attend this workshop?
You will learn the 5 essentials skills to shape you to the ring of success.
You will learn how to:
- Apply the basic concept of EI at your workplace;
- Assess your EI abilities and identify your strengths and weaknesses;
- Manage your emotions and manage the perception of others to build effective relationship;
- Enhance your leadership skills and deal with conflict effectively; and
- Create an action plan for your continued EI self-development
Course Leader
Balakrishnan Muniapan is a well known lecturer, trainer, consultant, writer and also a speaker in Malaysian HRM & Industrial Relations. He is also considered by many scholars as a pioneer in the development and promotion of Vedic HRM approach in Malaysia.
At present Bala is a Senior Lecturer in HRM at the School of Business & Enterprise, Swinburne University of Technology in Kuching, Sarawak (East Malaysia). He has previously taught HRM & OB for undergraduate and MBA programs at Curtin University of Technology in Miri, Hertfordshire University program at BIMC in Beijing (China), Economics & Management for Deakin University (AUST) programs at Disted College (latter KDS) and also for Bradford University (UK) program at Rima College in Penang.
Prior to his involvement in academic, he was in production management with Sharp Roxy Corporation, a large Japanese MNC at his hometown in Sungai Petani, Kedah. As a consultant and trainer in HRM and Industrial Law, he has vast experience conducting training and consultancy programs for more than 50 organizations in Malaysia, Singapore and China. As an academic involved in research and development, Bala has published over 35 research papers and articles in several international journals, conference proceedings and also books. He was the recipient of the Best Research Paper award at the 3rd National Human Resource Management Conference held in Langkawi in 2006.
Who Should Attend
Managers, executives, officers and supervisors involved in people management function in their respective organization. Fresh graduates embarking on a people management career will also benefit from this program
Workshop Size
Registration is strictly to the first 25 people. This cannot be altered. If the past is any indication of the future, spaces fill up very quickly. If you are interested in attending, call us now or download the registration form here and fax it back to us at ++6 03 40235716.
HRDF Claimable
This workshop is claimable under the HRDF SBL Scheme. Checks with your department to make sure you are eligible.
Tax Deductibility
In all likelihood this seminar is tax deductible. Check with your accountant to be sure.
Workshop Investment $$
RM 1190.00 per delegates. This includes all workshop materials. Lunch will be provided.
Early Bird Offer!!
If you register yourself EARLY, you will enjoy a discount of 5%. For more information, please refer to the registration form here.
Group Discount!!!
If you register in group of 3 persons or more, you will enjoy additional 5% discount, and if your group are 5 persons or more, you will get a much greater discount of 7%, and 10% discount shall be entitled for group of 8 persons or more. So get your friend or colleagues to register with you!
100% Satisfaction Guaranteed
We understand that some of you don't know us. That is why we make this workshop a 100% satisfaction guaranteed. If for any reason whatsoever you don't feel like you have received more than your money worth by lunch break, simply hand in your materials for a complete 100% refund. No weasel clauses, no hassles, no questions asked. We won't lie, as rarely we have to make refund to our participants; however it is our integrity which makes our business successful.
If you like what you have gone through so far, you may register yourself by downloading the full brochure here, and fax the registration form back to us at ++6 03 40235716. And if you happen to have some friends or colleagues who are looking for ways to improve their HRM skills, please forward this link to them.
Yours Sincerely,
HRMRoundtable.com
Tel: ++6 03 40216000
Fax: ++6 03 40235716
Email: hrmr@hrmroundtable.com
