Effective Collective Bargaining Strategies and Negotiation Skills
13th-14th July 2009, Legend Hotel Kuala Lumpur
Dear Friend,
Collective Bargaining is complex, multi-layered and requires and effective negotiation skills. Whether you represent a business unit, government department, or union, you know that the organization's strategic interests and priorities are tied to how well you do at the bargaining table. This requires implementation effective bargaining strategies combined with effective negotiation skills. The effective negotiation of a collective bargaining agreement requires a thorough understanding of the negotiation process.
What is this workshop about?
This workshop is designed to enable you to understand the legal aspects of bargaining in Malaysia and to develop and implement effective collective bargaining strategies and negotiation skills.
The 16 crucial lessons you will learn during this 2-Day workshop
Lesson 1: The industrial relations system in Malaysia
Lesson 2: An overview of Industrial Relations Act 1967 and Trade Unions Act 1959
Lesson 3: The Employment Act 1955 and the minimum terms and conditions of employment
Lesson 4: The rights and obligations of management
Lesson 5: Industrial conflict - functional and dysfunctional
Lesson 6: Legal aspects of collective bargaining and collective agreement
Lesson 7: The selection of bargaining team members
Lesson 8: Developing collective bargaining plans, strategies and proposal
Lesson 9: Analyzing and costing of proposals
Lesson 10: Understanding the negotiation process - prepare, open, argue, explore, signal, package, close and sustain
Lesson 11: Assessment of your negotiation skills
Lesson 12: Personality types and negotiation skills
Lesson 13: Stamina and coping with stress during negotiation
Lesson 14: Reaching a win-win agreement
Lesson 15: BATNA and negotiation closing agreement - collective agreement
Case studies and face to face negotiation simulations and action
Lesson 16: Learning from past Industrial Court awards
Why should you attend this workshop?
You will learn the 4 essential skills that will help you to carry out your negotiations smoothly
You will learn how to:
- Understand the framework of industrial relations and collective bargaining in Malaysia
- Plan strategies and tactics for collective bargaining and negotiation
- Handle stressful negotiation at the bargaining table with a positive mindset
- Develop the skills of an effective negotiator including listening, probing, identifying interests, and mutually solving problems
Course Leader
Balakrishnan Muniapan is a well known lecturer, trainer, consultant, writer and also a speaker in Malaysian HRM & Industrial Relations. He is also considered by many scholars as a pioneer in the development and promotion of Vedic HRM approach in Malaysia.
At present Bala is a Senior Lecturer in HRM at the School of Business & Enterprise, Swinburne University of Technology in Kuching, Sarawak (East Malaysia). He has previously taught HRM & OB for undergraduate and MBA programs at Curtin University of Technology in Miri, Hertfordshire University program at BIMC in Beijing (China), Economics & Management for Deakin University (AUST) programs at Disted College (latter KDS) and also for Bradford University (UK) program at Rima College in Penang.
Prior to his involvement in academic, he was in production management with Sharp Roxy Corporation, a large Japanese MNC at his hometown in Sungai Petani, Kedah. As a consultant and trainer in HRM and Industrial Law, he has vast experience conducting training and consultancy programs for more than 50 organizations in Malaysia, Singapore and China. As an academic involved in research and development, Bala has published over 35 research papers and articles in several international journals, conference proceedings and also books. He was the recipient of the Best Research Paper award at the 3rd National Human Resource Management Conference held in Langkawi in 2006.
As a speaker in HRM, Bala is frequently honored as an invited speaker on HRM issues at national and international HRM forums. Over the last five years he has presented HRM papers and topics at conferences and seminars in several countries in Asia and Australia
Who Should Attend
General Managers, HR Managers and executives from a unionized environment or government officials and trade union leaders involved in negotiations.Workshop Size
Registration is strictly to the first 25 people. This cannot be altered. If the past is any indication of the future, spaces fill up very quickly. If you are interested in attending, call us now or download the registration form here and fax it back to us at ++6 03 40235716.HRDF Claimable
This workshop is claimable under the HRDF SBL Scheme. Checks with your department to make sure you are eligible.Tax Deductibility
In all likelihood this seminar is tax deductible. Check with your accountant to be sure.Workshop Investment $$
RM 1690.00 per delegates. This includes all workshop materials. Lunch will be provided.Early Bird Offer!!
If you register yourself EARLY, you will enjoy a discount of RM100.00. For more information, please refer to the registration form here.
Group Discount!!!
If you register in group of 3 persons or more, you will enjoy additional 5% discount, and if your group are 5 persons or more, you will get a much greater discount of 7%, and 10% discount shall be entitled for group of 8 persons or more. So get your friend or colleagues to register with you!
100% Satisfaction Guaranteed
We understand that some of you don't know us. That is why we make this workshop a 100% satisfaction guaranteed. If for any reason whatsoever you don't feel like you have received more than your money worth by lunch break, simply hand in your materials for a complete 100% refund. No weasel clauses, no hassles, no questions asked. We won't lie, as rarely we have to make refund to our participants; however is our integrity which makes our business successful.
If you like what you have gone through so far, you may register yourself by downloading the full brochure here, and fax the registration form back to us at ++6 03 40235716. And if you happen to have some friends or colleagues who are looking for this particular program, please forward this link to them.
Yours Sincerely,
HRMRoundtable.com
Tel: ++6 03 40216000
Fax: ++6 03 40235716
Email: hrmr@hrmroundtable.com



